e-Design Architect

About Me

Architect

noun: the deviser, maker, or creator of anything

"Instructional design is essentially the process of architecting learning experiences for learners."
- Rob Eaton
Bernadette O'Dwyer
I am your go-to eLearning Architect.
My mission is to analyze the underlying issues that cause performance and training challenges then use this information to determine the best solution.

My goal is to craft and deliver constructive, engaging, and inclusive content.

My Experience

Freelance Instructional Designer / Trainer

September 2019 - Present

  • Lead and manage end-to-end design and development of eLearning courses and training programs.
  • Support the design, development and deliverables of lesson content for mandatory insurance compliance training.
  • Develop storyboards, quizzes, knowledge checks, assessments, and skills-based evaluations to ensure effective knowledge transfer.
  • Review and update existing courses to ensure a modern and engaging learning experience.
  • Create videos, infographics, slide decks, facilitator guides, and job aids.
  • Lead highly-interactive virtual, instructor-led role-playing scenarios that demonstrate the skills and techniques needed to enhance sales for learners nationwide.

Sales and Product Trainer

January 2015 - September 2019

  • Analyzed and delivered Allstate’s evolving curriculum within tight and dynamic time frames using diverse formats, including instructor-led training, web conferences, and teleconferences.
  • Collaborated with the planning, developmentment, and review of educational programs to ensure effective course accuracy and efficiency.
  • Led engaging live and virtual training webinars, incorporating interactive elements such as gamification, role-playing, and breakout rooms to enhance learner participation.
  • Improved agency performance by training and coaching over 700 agents and staff nationwide, earning an average learner satisfaction score of 6.7 out of 7.

My Education

Colorado State University

Master of Science:
Organizational Leadership and
Online Learning & Design
2023

University of maryland

Instructional Design and Technology Certification
2021

Georgia State University

Bachelor of Science: Business Administration and Marketing
2014

My Values

Integrity

I adhere to a strong moral and ethical code, acting with transparency and kindness.

Accountability

I take ownership of my actions, responsibilities, and commitments.

Innovation

I am a lifelong learner, commited to solving problems and creating effective solutions.

Respect

I treat everyone with respect and dignity.
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