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Hi! I’m Bernadette.
Welcome to my portfolio.

I design, develop and deliver eLearning
experiences that solve real-world problems.

Where I shine

Are you ready for...

An instructional designer and training expert that understands instructional design theory and science?

My theoretical knowledge and professional experience work synergistically to create and present content that appeals to the innate curiosity of adult learners. The result is improved performance, productivity, and a sense of accomplishment.

Better learning outcomes?

Purposeful instructional design ensures that learning experiences are well-structured, align with learning objectives, and are measurable. My ability to weave narratives into instructional content enhances engagement, resulting in more effective learning outcomes.

Learning experiences that recognize diverse learning styles, preferences, and needs?

The human-centered design approach takes into account diverse backgrounds, experiences, and talents. Putting the user at the center of the design process ensures that educational content is accessible to all learners.

An instructional designer with business acumen and social intelligence?

My business acumen allows me to design learning that directly impacts the bottom line. My strong social intelligence is reflected in my ability to collaborate, clearly present ideas, actively seek feedback, and easily adapt to the audience.

What people have to say

State-by-state discrepancies make it challenging to adapt our one-size-fits-all content to harmonize within our quoting platform, often requiring several hours of testing, correcting, and trial and error. Through the creation of Whatfix flows, Bernadette added a new capability that will support new/onboarding producers in their journey toward mastery of Allstate's quoting platform. Additionally, Bernadette diligently worked with our partners in developing smart tip “nudges” to improve specific user behaviors that can occur during quoting, measurably reducing ticket volume related to quoting platform issues.
Miles Mills
Manager, Allstate Distribution Enablement
Bernadette was one of the primary contributors for the organizations new digital adoption project (Whatfix), which has markedly improved the efficiency of our producers. Bernadette helped expand the availability of the platform for users countrywide, mentoring new Whatfix support team members, and designed and published an on-demand course to demonstrate the basic concepts of Whatfix, all while continuing to support our agency education efforts.
Teresa Lustig
Employee Education Manager, Allstate Distribution Enablement
Bernadette played a key role in mentoring and supporting fellow education consultants throughout their onboarding process. She offered valuable feedback, conducted instructive demonstrations, and assumed leadership in sessions to facilitate their skill development and enhance their confidence in navigating our education materials and processes. Bernadette continues to support our agent’s continuing education initiatives by hosting live workshops, where her partnership is much appreciated.
Stephanie Saalfeld
Agency Sales MSA education
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